What are the minimum requirements for using the MARY system?
The minimum requirements to use MARY are:
- Screen resolution of 1024x768 pixels
- Internet Explorer 6.0 Service Pack 2, Internet Explorer 7, and Internet Explorer 8. (Mac OS 9, Safari, Firefox and Opera are not supported)
- JavaScript and ActiveX controls enabled
What do you do with the information I enter into MARY?
DDTC uses that information to track and process your submission. Your information will only be shared with another government agency if your inquiry relates to that particular agency, or as otherwise required by law. Moreover, we do not create individual profiles with the information you provide or give it to any private organizations. We do not collect information for commercial marketing.
Do I need to register to use MARY?
No. MARY is open to all of Industry and does not require user registration or a certificate for identification.
I have validation errors, how should I fix them?
It depends on the reasons for the failure. The validation check could have been related to mandatory fields being left blank or ill formatted data. In both cases, submission is not possible until the errors have been corrected. Required fields are marked with a red Asterisk (*).
Must I fill out all the mandatory fields within the Application form?
Yes. In order to submit your application, you are required to fill-out the mandatory fields as well as any other applicable fields. Required fields are marked with a red Asterisk (*).
How often is the data refreshed?
MARY is refreshed once daily Monday through Friday at 10:00 a.m. EST for cases currently in-work and cases that have been finalized within the last 14 days. After a case has been closed for 14 days, the case will no longer appear in MARY.
Some of the statuses are new or different from DTrade, how do I understand them?
Statuses are cross translated as follows:
MARY Status DTrade Status Open Unassigned
AssignedIn Review Interim Decision not Signed/Finalized
Staffed
Staffing CompleteClosed Signed/Finalized
Rejected
How come I don't see the final decision for my case?
The final decision cases are displayed once the case status becomes 'Closed'.
How often is the data refreshed?
MARY is refreshed once daily. Monday through Friday at 4:00 p.m. EST for cases currently in-work and cases that have been finalized within last 6 months by the Final Action Date. 6 months after the Final Action Date, the case will no longer appear in MARY.
What do the CJ statuses mean in MARY?
Statuses are cross translated as follows:
CJ Status Translated Mary CJ Status Open Open Closed Closed Escalated Escalated Requested More Info Requested more information from applicant