The Response Team fields basic process and status questions, and assists exporters in identifying what they need to do to get answers to more complex questions involving issues substantively handled by DDTC's licensing and compliance offices. Every effort will be made to provide substantive responses within 24 hours of receiving inquiries. The Response Team's services are not a substitute or replacement for the advisory opinion, general correspondence, and commodity jurisdiction processes delineated in the International Traffic in Arms Regulations. Exporters should still use these mechanisms to obtain authoritative guidance from the Department on their export control issues.
You can reach the Response Team by telephone at (202) 663-1282, or by e-mail at DDTCResponseTeam@state.gov. Although telephone numbers for key personnel are provided elsewhere on this web site, please call the Response Team first when you have a question.
Please have your registration number available, if applicable, when you contact the Response Team.New to the ITAR? Click Here